Privacy

Privacy Policy

Mukuru Talent Share values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our organization, including through our programs, website, products, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, address, email, and phone number.
  • Date of birth, gender, and employment or training history for participants or employees.
  • Payment details for purchases or services.

Usage Data

  • Information on how you use our website, such as IP address, browser type, and pages visited.

Sensitive Data

  • Information shared during counseling sessions, which may include mental health details or other sensitive personal data.

2. How We Use Your Information

We use your personal information for the following purposes:

For Participants and Employees

  • To enroll you in training programs or employment opportunities.
  • To track attendance, performance, and progress in training or work.
  • To provide counseling services and support.

For Customers

  • To process orders, payments, and deliveries.
  • To provide customer support and address inquiries or complaints.

For General Purposes

  • To improve our website, products, and services.
  • To send updates, newsletters, or promotional content (you can opt-out at any time).
  • To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following situations:

  • Service Providers: Trusted third parties assisting with payment processing, shipping, or IT services.
  • Legal Requirements: When required to comply with laws, regulations, or legal processes.
  • Consent: With your explicit consent for specific purposes.

4. Data Storage and Security

  • Personal data is stored securely using industry-standard encryption and access controls.
  • Only authorized personnel can access sensitive information.
  • Data shared during counseling sessions is treated with strict confidentiality and not disclosed unless required by law e.g., to prevent harm to yourself or others.

5. Retention of Data

  • All data are stored and protected with regard to Kenya Data Protection act https://kenyalaw.org/kl/fileadmin/pdfdownloads/Acts/2019/TheDataProtectionAct__No24of2019.pdf and the United Nations Data protection guidelines.
  • We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
  • Training and employment records may be stored for as long as necessary for administrative purposes.
  • Customer data is retained for one year for tax and legal compliance.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data we hold.
  • Correction: Update or correct inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
  • Objection: Opt-out of certain uses of your data, such as receiving promotional communications.

To exercise these rights, please contact us at info@mtshare.org

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies collect data such as:

  • Your browsing behavior on our site.
  • Preferences to personalize your experience.

You can manage or disable cookies through your browser settings.

8. Minors

We do not knowingly collect personal information from individuals under the age of 18 without parental consent. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be communicated via email or website notifications.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

  • Email: info@mtshare.org
  • Phone: +254772808755|+254710725931|+254727769625
  • Address: Mukuru Talent, Cathrine Ndereba Rd, Embakasi South – Nairobi- Kenya.